How can I troubleshoot if I’m not receiving the OTP for login?
If you’re not receiving your Login OTP, try these steps:
- Re-Check Your Inbox: Ensure your email or SMS inbox is active and not full.
- Verify Network: Poor connection can delay OTP. Switch to a stronger network.
- Email Bounce: If your email is on the bounce list, contact [email protected] to resolve the issue.
- OTP Provider: Some regions may have restrictions. Manual verification may be needed.
- Contact Support: If the issue persists, contact Finmo Support ([email protected]) with your details of Mobile No. or Email ID where you are unable to receive OTP.
Updated 2 months ago