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How can I troubleshoot if I’m not receiving the OTP for login?

If you’re not receiving your Login OTP, try these steps:

  • Re-Check Your Inbox: Ensure your email or SMS inbox is active and not full.
  • Verify Network: Poor connection can delay OTP. Switch to a stronger network.
  • Email Bounce: If your email is on the bounce list, contact [email protected] to resolve the issue.
  • OTP Provider: Some regions may have restrictions. Manual verification may be needed.
  • Contact Support: If the issue persists, contact Finmo Support ([email protected]) with your details of Mobile No. or Email ID where you are unable to receive OTP.