Reserve a payout
Can I reverse a payout after it has been completed?
Once a payout reaches the COMPLETED status, as the bank would have already initiated the payout which cannot be canceled. However, if there are issues such as a duplicate transaction or incorrect beneficiary account details, you can initiate a recall request which is carried out on a "best efforts basis". This process requires the cooperation of the intermediary and receiving banks, as well as the beneficiary's approval via reaching out to [email protected].
Updated about 2 months ago