Customer

Each Merchant can have any number of Customers on the Finmo Platform as per its use case requirement. Each Customer will have a Unique Customer ID. One Organisation can have many Customers, but one Customer will only have one Organisation.

Customers are required to be created first to link them with Wallets. A Customer is said to be “Wallet Ready” only when all of its information is provided by the Merchant.

This section of the Client Portal is further divided into sub-sections:

All Customers

The section shows a table having information on all the Customers created by the Merchant on the Finmo Platform. The table has the following primary fields:

1. Customer ID: Unique ID of the Customer
2. Customer Type: whether it is a Company or an Individual
3. Customer Name: The Name of the Customer
4. Is Active: whether the Customer is active on the Finmo Platform
5. Is Wallet Ready: whether the Customer has given all the necessary information to get a wallet
6. Created At: Customer Creation Date

Add New Customer

This section lets the Merchant to create new Customer, either Company type or an Individual type, depending on the requirement.

Sender Validation

Sender validation functionality (for local AUD transfers only), which if enabled, would allow you to specify the sender/account details from where you are ok to receive funds into the customer wallet. Please reach out to your account manager if you wish to enable it.
Once enabled, while creating a customer, you will get the option to select which sender you want to link to the customer's wallet. You can create a sender by going under Payins and selecting the Sender/Create Sender link.